Usage & Billing
Keep track of your usage, understand your plan limits, and manage your subscription — all in one place.
1. Understanding Your Plan
Your plan determines how many calls, minutes, contacts, and team members you can use each billing period.
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Talk Minutes | 500 min | 2,000 min | 5,000 min |
| Contacts | 1,000 | 5,000 | 25,000 |
| Campaigns | 3 | 10 | Unlimited |
| Team Members | 1 | 3 | 10 |
| Overage Rate | $0.08/min across all plans | ||
2. Reading Usage Meters
The Usage dashboard shows real-time meters for all your plan resources. Find it at Settings → Usage.
What Each Meter Shows
Usage Alerts
You'll receive an email notification at 80% usage so you have time to upgrade before overage charges kick in.
3. Billing Period
Your billing period starts on the day you first subscribed and renews monthly on that same date.
Key Dates
Overage Billing
4. Managing Your Subscription
Manage everything about your subscription from Settings → Billing.
You Can:
Cancellation Policy
5. Upgrading Your Plan
Upgrade when you need more minutes, contacts, campaigns, or team members.
Pro-Rated Upgrades
When you upgrade mid-cycle, you only pay the difference for the remaining days. Your new limits take effect immediately.