Billing & Plans
Everything you need to know about how billing works, what you're paying for, and how to manage your subscription.
How Talk-Time Billing Works
We only charge you for connected talk time — the minutes where your AI agent is actually speaking with a live person.
✅ What's FREE:
- • Calls that go to voicemail
- • Calls where nobody answers
- • Busy signals and disconnected numbers
- • Failed connection attempts
💰 What counts as a "connected minute":
- • Time from when the prospect picks up to when the call ends
- • Rounded to the nearest second (no rounding up to full minutes)
- • Includes hold time if the prospect is on the line
Plans & Pricing
Basic
$697/mo
1,000 talk minutes
Best for: Getting started, small lists
Standard
$1,497/mo
1,500 talk minutes
Best for: Active cold callers, growing teams
Pro
$2,497/mo
5,000 talk minutes
Best for: High-volume operations
Overage Charges
If you exceed your plan's included talk minutes, additional minutes are billed at $0.08 per minute across all tiers.
- Overage is charged at the end of your billing cycle
- You'll receive a warning when you hit 80% of your included minutes
- Upgrade mid-cycle to get more included minutes and avoid overage
Managing Your Subscription
Viewing Usage
Go to Settings → Billing to see your current usage, remaining minutes, and billing history.
Upgrading Your Plan
Upgrades take effect immediately. You'll be credited for the remaining time on your current plan.
Downgrading
Downgrades take effect at the start of your next billing cycle.
Canceling
Cancel anytime from Settings. Your service continues until the end of the current billing period. No refunds for unused minutes.