5 min read

AI Agents

TheDisruptor.AI supports multiple AI agents with different strengths. Learn how to select the right agent for each campaign, monitor performance, and run test calls.

1. What Are AI Agents?

AI Agents are the brains behind your voice calls. Each agent uses a different underlying model, giving you options for speed, conversational quality, and cost efficiency.

Standard Agent

Deep conversational understanding

Best for complex qualifying questions

Handles objections naturally

Higher accuracy on nuanced responses

Recommended for most campaigns

Gemini Flash Agent

Ultra-fast response times

Lower latency in conversation

Great for high-volume campaigns

Cost-effective for simpler scripts

Best for speed & volume

2. Selecting an Agent

You can set a default agent for your entire account or pick a specific agent per campaign.

Account Default (Settings)

Go to Settings → AI Agent
Choose your preferred default agent
Click Save

Note: Only account owners and admins can change the default agent.

Per-Campaign Override

Open a campaign's settings
Find the AI Agent dropdown
Select a different agent for this campaign
Save — this overrides the account default

Admin Only

Changing the account-level default agent requires owner or admin permissions. Team members can still select agents when creating campaigns if permitted.

3. Agent Status Indicators

Each agent displays a real-time status indicator so you always know if it's ready to make calls.

Online — Agent is operational and ready to make calls

Degraded — Agent is running with higher-than-normal latency

Offline — Agent is temporarily unavailable

💡 What Happens When Offline?

If your selected agent goes offline, campaigns using it will automatically pause. You'll receive a notification. Switch to an online agent to resume calling.

4. Agent Performance Comparison

Compare how each agent performs across your campaigns to make data-driven decisions.

Metric	Standard	Gemini Flash
Avg Response Time	~800ms	~400ms
Qualification Rate	18%	15%
Avg Call Duration	3.2 min	2.4 min
Positive Sentiment Rate	74%	68%

📊 Your Results May Vary

These are illustrative benchmarks. Your actual performance depends on script complexity, lead quality, and industry. Try both agents on similar campaigns to find your best fit.

5. Test Calls

Before launching a campaign, run a test call with your chosen agent to hear exactly how it sounds and handles the conversation.

Go to Settings → AI Agent or the campaign creation page

Select the agent you want to test

Click "Test Call" and enter your phone number

Answer the call and interact with the AI as a prospect would

Best Practice

Test each agent with the same script before launching. This lets you compare tone, pacing, and objection handling side-by-side.