Privacy Policy

1. Introduction

The Disruptor AI ("we," "our," or "us") operates the TheDisruptor.AI platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered voice calling platform.

By using our Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

• Account information (name, email address, company name)
• Contact information (phone numbers, addresses)
• Billing and payment information
• GoHighLevel API credentials and location IDs

2.2 Call Data

• Call recordings and transcripts generated by our AI voice agents
• Call metadata (duration, time, phone numbers, outcomes)
• Contact information imported from integrated platforms

2.3 Technical Information

• Usage data and analytics
• Device information and browser data
• IP addresses and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Service Delivery: Operate and provide our AI voice calling platform
• Account Management: Create and maintain your account, process payments
• Communication: Send service updates, support responses, and marketing communications
• Analytics & Improvement: Analyze usage patterns to improve our service
• Legal Compliance: Comply with legal obligations and enforce our terms
• AI Training: Improve our AI models using anonymized call data

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Data encryption in transit and at rest using AES-256 encryption
• Secure AWS infrastructure with regular security audits
• Access controls and authentication mechanisms
• Regular security assessments and penetration testing

Call recordings and transcripts are stored securely in our AWS infrastructure and are retained according to your account settings and applicable legal requirements.

5. Third-Party Services

Our Service integrates with and uses the following third-party services:

• Supabase: Database and authentication services
• Telnyx: Telecommunications infrastructure for making calls
• OpenAI: AI language models for conversation generation
• Deepgram: Speech-to-text transcription services
• GoHighLevel: CRM integration for contact management
• Stripe: Payment processing

These services have their own privacy policies, and we recommend reviewing them to understand how your data is processed by these third parties.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request export of your data in a machine-readable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to certain types of processing

To exercise these rights, please contact us at support@thedisruptor.ai. We will respond to your request within 30 days.

7. Cookie Policy

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. Types of cookies we use include:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand how you use our service
• Marketing Cookies: Used to show relevant advertisements

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete it immediately.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at support@thedisruptor.ai with "CCPA Request" in the subject line.

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Call recordings and transcripts may be retained for up to 7 years or as required by applicable law.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable privacy laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: